A bit disappointed this time
Have ordered here before and been very happy. However, this time we are disappointed with the imprinting. The proof showed a very sharp logo and text. What we received is fuzzy, and muddy.
K2Awards
Hi Rae,
We’re so sorry this happened, especially after you’ve had such positive experiences with us in the past. The engraving should have matched the sharpness and clarity shown in your proof.
Our customer service team is creating a replacement order for you now that will meet our standard of quality that you will receive by Monday. We truly appreciate your patience and the opportunity to make this right.