Pleased In The End
The first time I ordered, which was a curved glass plaque for my mother, was very displeasing. This was due to, however, the small print space, even though the actual size of the plaque was substantial. I could barely see the script on it. So, I called the company to inform them of my dismay and the customer service person explained why the printing was small. So, I accepted that, but she didn’t give me any alternatives. So, I ended the call, but it bothered me and I called back after seeing on their website there were other options. During the second call, I received better service and was offered a refund on my first order and the second order turned out great.