Almost all good
The experience was excellent until the winner received the trophy. I spoke with a representative who was kind enough to send a copy of the engraving. she responded to my comments on the order: "Comments: Please let me know if the 3rd line is too long or does not look right. We can eliminate "NCAA" from the third line. Ben 513-550-1402"We agreed that "NCAA" would be removed. She noted the order in your system. When the trophy arrived, "NCAA" was on the subscription. In a subsequent call, a rep agreed to send a new plate upon my email request. So almost all good!