Great Product & Service
I placed an order with engraving online. I received an confirmation and proof to approve shortly after that. The trophy arrived about a week later, well packaged, and actually nicer than expected. Very impressed.
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Over 14,000 5-star reviews!
The Walnut Perpetual Trophy is a great stand up perpetual award. The vertical plaque board where the plates are placed is 12" high and 2" thick. It is secured to a solid base that is 11.75" wide and 5" thick with gold stands. A gold plastic activity figure sits on the top of the award with gold embellishments on either side.
Length | Width | Height | Weight | |
14.5" Trophy | 11.75" | 5" | 14.5" | 7 lbs |
Satisfaction Guarantee (We mean it)
We strive to make the ordering process of custom awards simple and transparent. If you receive a product that is damaged, flawed or materially different than described or shown on the site, we will replace the product or provide you with a refund.
Damages and issues
If your products arrived damaged or broken, we will send out a FREE replacement of the damaged item or an item of equal value, or if you prefer, refund you for the damaged goods. Just Contact Us within 30 Days of receiving your order and we will be happy to work with you.
Returns
Fortunately the vast majority of products we ship arrive in excellent condition and there may be other reasons why you would like to return them. While we do not accept returns for items with direct engraving that cannot be reused (for instance crystal, glass, acrylic, engraving on medals, and most plaques) we do accept returns on most trophies and medals as long as you inform us within 30 Days of receipt of the products. Please fill out the K2 Merchandise Return Form and include it with your return package. Once we receive the returned items in resalable condition, we will process your refund. Please allow for 3-5 business days after the refund has processed for the funds to return to your form of payment.
We do not refund shipping costs nor pay for return shipping costs. If you have any additional questions about a status of a return or refund please Contact Us.