Cool Blue Zenith Crystal

The item weight was not as indicated. I noticed your site claimed the item was 6 lbs and I noticed the shipping wt (when tracking) was only 4.5lbs. I've been shopping with K2Awards for many years and this is the first time I've noticed a problem. When I chatted, a girl told me the item weighed only 4 1/2 lbs and the vendor made a mistake. Then when we received the item, we were not awe struck when we received it. The engraving was difficult to read, very light and very thin, you literally had to have a dark back drop to see the verses. (with glasses) The blue on both sides was pretty, I' not going to deny that, but.....the young lady I chatted didn't seem all that upset. She didn't say anything but, if it's not right to call back when I got it. So, we got it, and it was Okay! In other words, not totally worth the $49 + Freight $10 = $60.0 Now, we used to shop at K2Awards all the time, for many, many years and dealt with Mike. He was always very helpful and professional, and understanding. But, to let you know, that's basically the truth and how we feel. Was 49.00 too much? Not what we expected. We liked the blue and that was about it. But, we did feel misled by what you claimed to have on your site, and the lettering was almost too transparent. But....it was too late to return and reorder. We're not asking anything in return, but hope constructive criticism will do the job and your site will improve with correct information. Please do not send us any…