The awards are exactly what we needed! The shipping was not.
We had a problem with shipping and part of it was the fault of the shipping provider but part of it was the fault of K2. I really like K2 and enjoy working with them. This is the first real problem I have had. I would give 4 1/2 stars if I could. Improvements to the process for shipping large orders in multiple boxes will resolve the issue and there will be five-star reviews in their future.
The actual awards were perfect. They look great. No errors, no flaws were found on examination, our engineers were examining them to see how they were created to cause the gold color wash. It was great! I would order them again without hesitation so long as I wasn't on a very tight deadline and had room for a minor shipping issue.