I specifically contacted K2 regarding the level of resolution of the art I supplied. I was advised: "It’s great quality and will be engraved clearly once in production! Those no blur or anything, it’s quite crisp for a non-PDF file. I believe it will look great once it’s engraved! 😊"
Upon receipt, the actual quality of engraving was crisp at the top, blurry and smudged in the middle, and almost clear at the bottom. VERY DISAPPOINTING. The service communication was timely, except that it proved to be unreliable, because the product was poor quality.
Thank you for your review! We are so sorry to hear that your awards was not engraved clearly! A sales rep will be reaching out shortly to assist with your order.
-The K2 Team