Great Trophies, even Greater Customer Support
I recently had an order for my 2nd grade girls soccer team get substantially delayed by fedex with no details on when they would deliver. Support from K2 found out and when FedEx didn’t clarify it for them either they redid the order and sent it back out via UPS to get it to us before the final soccer game. Was above and beyond, I did not hold them to blame for the shipping mishap but they made it right anyway. Thank you, will use them again for spring season!
K2Awards
Hi Jeff,
Thank you for the wonderful review! We're so grateful for your kind words about our customer support team. We're truly sorry you experienced a shipping delay with FedEx, and we're glad we could step in and make things right by getting your Soccer Trophy to you in time for the final game. Your 2nd-grade girls' soccer team deserved to receive their trophies on time, and we're honored we could help make that happen!
We really appreciate your support and understanding, and we look forward to working with you again for the spring season!
Thanks for choosing K2 Awards!