This product took several tries to get right. The plaque was not glued securely inside the clock when I received it. There was also no way it could possibly lay flat, inside its beveled location, because it was not beveled deeply enough. Then, upon further inspection, I noticed dark spots all over the plaque that I could not wipe off. The customer service was very poor in dealing with this situation. I had to exchange many emails and phone calls multiple times. Eventually, the day before my event, I received the “final product.” The plaque still had dark spots on it, and was not quite seated in a level position. Unfortunately, I was out of time, and had to give that version to our going president.
