I liked everything about the process and the product. From the very first click onto the website to my contact with individuals at the company, everything was so easy. Christina answered every question About the plaque and helped me navigate difficulty in getting my credit card to work. Then Chelsi helped me to get the wording/font/letter size just right and the plaque arrived very quickly and worked exactly as I thought it would. It will be a beautiful way to honor my husband, Curt’s, memory.