Professional-looking plaque--nice, quality look, especially for this price point. The engraving looks just like what I made on the Engraving Engine on the website. Arrived earlier than expected and packed VERY well. The representatives from this company were also extremely responsive via email (I contacted them with a few different concerns); when something went wrong, they fixed it promptly and courteously. A very positive, professional experience all around--I would certainly order from K2Awards again.