On-Time Delivery
Guaranteed to be there when you need it!
Handled with Care
Every order is processed by skilled designers!
Top-Notch Service
20+ Years of customization experience!
Satisfaction Guaranteed
Over 14,000 5-star reviews!
Our personalized ceramic latte mug is a must-have for your warm or cool beverages. Each ceramic mug has a gloss finished and comes with a silicone lid to keep your drink fresh. Add a unique touch to each latte mug with a laser engraved logo or personalized message. These mugs are great gift ideas for birthdays, holidays, corporate events and much more. Available in 6 different colors with a white lid.
You will be sent a proof via email soon after your order has been placed. This proof needs to be approved before we can ship your order.
Satisfaction Guarantee (We mean it)
We strive to make the ordering process of custom awards simple and transparent. If you receive a product that is damaged, flawed or materially different than described or shown on the site, we will replace the product or provide you with a refund.
Damages and issues
If your products arrived damaged or broken, we will send out a FREE replacement of the damaged item or an item of equal value, or if you prefer, refund you for the damaged goods. Just Contact Us within 30 Days of receiving your order and we will be happy to work with you.
Returns
Fortunately the vast majority of products we ship arrive in excellent condition and there may be other reasons why you would like to return them. While we do not accept returns for items with direct engraving that cannot be reused (for instance crystal, glass, acrylic, engraving on medals, and most plaques) we do accept returns on most trophies and medals as long as you inform us within 30 Days of receipt of the products. Please fill out the K2 Merchandise Return Form and include it with your return package. Once we receive the returned items in resalable condition, we will process your refund. Please allow for 3-5 business days after the refund has processed for the funds to return to your form of payment.
We do not refund shipping costs nor pay for return shipping costs. If you have any additional questions about a status of a return or refund please Contact Us.
